SAP

SAP Commerce Cloud

SAP Commerce Cloud is the market-leading solution for you to take control of your communication, sales and customer service processes across all channels. All product data is managed centrally and prepared in a media-neutral format on a single platform.
SAP Commerce Cloud is a comprehensive yet flexible omnichannel platform for B2B and B2C companies. More>>

 

SAP Marketing Cloud

SAP Marketing Cloud represents the leading solution for real-time contextual marketing. It enables you to address your customers directly and to inspire them, as well as fostering and optimizing brand loyalty through personalized and relevant reactions to individual customers.

 

SAP Sales Cloud

SAP Sales Cloud (the former SAP Hybris Cloud for Sales/SAP Hybris Sales Cloud) is the advanced SAP CRM solution for your sales department. You benefit from the portfolio of cloud-based applications, such as preconfigured SD and marketing processes, collaborative work, optimized sales processes and satisfied customers.

 

SAP Service Cloud

SAP Service Cloud offers multi-channel ticketing, real-time service analytics, ERP integration and more: Deliver a consistent service experience across all channels (email, Web, chat and phone) Create a branded self-service support portal to give customers control and access to your knowledge base.

 

SAP Customer Data Cloud

SAP Customer Data Cloud Gain new and loyal customers with SAP Customer Data Cloud
Identify and engage customers in a secure environment, simplify their journeys, and protect them and your business from risk. CDC Provide transparency and control with secure data governance CDC is Unify customer data for better contextual marketing, e-commerce, sales, and services. So the 3 pillers here is Identity, Consent and Profile Management.

Article By: Siddhartha Thakur